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FAQ

Add-on Development​

How to start developing an add-on?​

After your add-on proposal is approved and the contract is signed, we will provide you with a free test e-shop and a special API Partner admin section with API access details. Here, you can create and manage your add-ons.

Are there any guidelines for add-on development?​

During the development of your add-on, please follow our best practices [LINK: API Best Practices] and API [LINK: API guidelines] as well as our Frontend guidelines.

More information about the add-on development can be found here.

What are the deadlines for submitting an add-on?​

All add-ons must be submitted for final review within six months of signing the contract. For more information, refer to this section.

I want to use an iframe to place add-on settings in the Shoptet admin. How can I do that?​

If you want to use an iframe to place add-on settings in our admin, follow the steps outlined [LINK: Addon Settings in Shoptet Administration].

The iframe must be activated on our side first. Please contact us at api@shoptet.cz with a request including your testing e-shop URL and add-on ID.

How can I submit the add-on for final review?​

Once the development and testing of your add-on are complete, submit it for final review by clicking the Submit for approval button in the API Partner section of your testing e-shop.

For more information about submitting and reviewing add-ons, see this section.

Is there a review process for add-ons? What are the requirements?​

All add-ons must be reviewed by us before launch. Detailed information about the review process and requirements can be found here.

My add-on is launched, but I want to add new features. How should I proceed?​

As per our contract, you must inform us about any new features or significant changes to your add-on. Additionally, extending API endpoint rights requires our approval.

First, contact us at api@shoptet.cz with a summary of the planned features and set up the extension of endpoint rights in the API Partner section of your testing e-shop. We will review and confirm the updates.

Add-on Launch​

My add-on was successfully reviewed. What's next?​

After your add-on is reviewed and approved, our Marketplace Account Manager will contact you to finalize the necessary steps for the launch.

Final steps include preparing a medallion, screenshots, and other marketing materials for your add-on. More details can be found here.

What content should I prepare for the add-on presentation on the Shoptet Marketplace?​

Prepare the following materials:

  • Add-on description (medallion)
  • Screenshots
  • Video manual
  • Logos
  • Links to your T&C, GDPR, and a website with more information about the add-on

Detailed information about these requirements can be found here.

How can I manage reviews for my add-on?​

You can manage reviews for your add-on in the API Partner section of your testing e-shop. More details about managing reviews can be found here.

Support for Add-ons and API Partners​

I have questions about my add-on. Where can I reach you?​

For any questions regarding add-ons, please contact us at api@shoptet.cz. Our Addons team will respond promptly.

Where can I follow important news for add-on developers?​

Stay updated by following News from the Shoptet Forge [LINK: News] where we regularly publish releases and other important updates about add-on development and the Shoptet API.

You can also subscribe to our machine-readable RSS and JSON feeds [LINK: News Feeds] for the latest updates.

For news from the add-ons team, we send email newsletters to all API Partners.

Additionally, you can join our Slack channel #ext_api_devs. If you're not a member, request access by emailing api@shoptet.cz.